1.3 3.3.1.1 Establish Person and/or Account

3.4.1.1 Manage Customer Contacts : Manage Customer Contacts Detailed Process Model Description : 1.3 3.3.1.1 Establish Person and/or Account

1.3 3.3.1.1 Establish Person and/or Account

Reference: Manage Customer Contacts Process Model - Page 1 for the associated business process diagram.

Actor/Role: CSR

Description: If a person does not exist the process to add a person is provided in 3.3.1.1 Establish Person and/or Account.